Custom Integration Services and solutions

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Helping companies improve business processes and solve business integration problems is what we do. How we do it depends on the clients situation and the available resources.

We look for businesses that find it difficult to be competitive because their business processes are slow, require too much resource or depend on manual processes using various independent applications. We look for problems such as the following:

• Errors are occurring because users do not see the latest data in real-time, and base their information on old or faulty information.
• There are delays in making decisions internally, such as approving a customer request for quotation (RFQ), because each step in the approval process uses a different application or there exists bottlenecks.
• There are complaints about the lack of responsiveness, which is the result of the time it takes to retrieve information from multiple applications or organizations.
• Data is not synchronized and is maintained in multiple places or it is synchronized using complex technologies running in batches late at night requiring people to wait for the next day to complete a task.
• Users are frustrated having to input the same data into multiple applications resulting in lost time and input errors.

Addressing these types of problems requires finding ways to eliminate activities, coordinate the exchange of information and integrate different applications and people based on their role in a particular business process.

Characteristics of a successful business integration solution includes the following:

• Adaptable, so that as the solutions in the organization change, one solution can be substituted for another without a complete 'rewiring' of the connections between the applications involved.
• Scaleable to grow to meet the organization's needs as it grows without re-engineering.
• Robust with transaction and rollback support built into the solution.
• Connections to different applications so information can be shared.
• Combined processes, information, and functions to achieve customer defined business goals.
• Relevant real-time and near real-time data synchronization that is available on-demand.
• Dynamic support for mergers and acquisitions by connecting, consolidating, or integrating different application systems.