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High-Level Process Map
Research and Development
Customer Relationship Management
Communicate Product and Process
Acquire and Track Materials
Value Add Conversion Process
Order Acquisition and Scheduling
Order Fulfillment and Distribution
Provide After Sale Service and Support
Provide Business and Operational Support
Enterprise Management
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Order Fulfillment and Distribution
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Return to Second Level Functional Decomposition
Invoice Product
Maintain price lists for Product, options and surcharges
Create Performa invoice for export
Create commercial invoice
Ship Product
Maintain Scheduling Rules for Delivery Optimization
Maintain Packaging & Shipping Instructions
Print Shipping Labels/Documents
Assemble Loads
Load Scanning with Barcode/RFID Labels
Load Verification to Planned Load
Prepare Bill of Lading
Shipper Accepts Load
Update Dispatch Worksheet
Enter Load Tracking Pick Up Data
Send Ship Notices
Deliver Loads
Update Dispatch Worksheet
Enter Load Tracking Delivery Data
Invoice Transport Services
Clearing
Maintain Invoice Data
Authorization
Create Invoice
Update IPU Status
Export Invoice
Send Invoice to Customer
Roles
Finance Manager
Accounts Recievable Clerk
Shipping Manager
Logistics Manager
Material Handler
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