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Business Process
Management (BPM)Business process management entails a broad set of technologies and tools where companies can
relatively quickly change the way transactions, queries, and communications are utilized to deal with exceptions or
standard process flows. BPM typically includes:
- Process analysis and modeling, using a graphical
process designer targeted for business analysts.
- Detailed process definition targeted for application developers.
- Process workflow execution targeted for day-to-day operations.
- Monitoring process performance, its degree of
completion and out-of-bounds conditions targeted for business managers.
- Administration for process termination, load
balancing and rerouting targeted for both human
(manual) and application-level (automatic) interaction.
Using a service oriented architecture (SOA) and BPM forces the IT staff to deploy
enterprise solutions based on business processes rather than
for independent silos of automation. This results in systems that reflect
the business process needs of the organization. |
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