Business Process Modeling

People, processes and technology must be aligned. Technology solutions can improve the affectivity of processes and a good process can eliminate the need for a technology solution. Therefore, technology solutions need to support the processes and not dictate or define them. The high failure rate of application integration projects and ERP implementations is due to the miss alignment of technology, processes and people.

Starting with proven supply chain process models, MCTI can quickly help companies create process maps. The next step is to insure that the process map is aligned with the company’s mission, goals and strategies. Using short interactive collaborative workshops, people in the organization become more knowledgeable of their business processes and obtain insight on how to be responsive and ready for the need to change those processes in response to changing customer demands and expectations.

The high level process map shown below can be used to begin the modeling of any company. The exchange of information to the right of the model is with customers. The exchange of data to the left of the model is with suppliers.